Shipping and after-sales policy- Medical Bag

Transportation time:

Shipped within 72 hours, received within 7-15 days.

After-sales and returns:

Free returns and exchanges are available within 30 days of delivery for quality-related issues, including defective products, shipping damage, incorrect items, missing required accessories, or mistakes caused by DISONCARE.

For non-quality returns, return shipping fees apply unless otherwise required by applicable law.

For warranty support after 30 days, please contact hello@disoncare.com with your order number and photos or videos showing the issue.

Contact Details:

Email: hello@disoncare.com

If you have any questions, please do not hesitate to contact us immediately, we will contact you as soon as possible to answer your questions.